Terms and Conditions
Booking Procedure:
Please fill in the registration and booking form and send it to us together with the deposit of £100 and £50 registration fee. The £100 deposit will be refunded ton your final invoice.
Your requested place will then be booked. Please note that the registration fee/deposit must be paid in full, prior to the child/children commencing their taster sessions.
Places are allocated as we receive registration forms and deposits.
Deposits are non refundable should you cancel the booking.
Change of Sessions:
If you would like to change the sessions you have booked, please confirm this in writing at least 4 weeks in advance.
Sessions for Sale:
We have a 'sessions for sale' scheme which allows you to sell sessions to other parents at a discounted price if you are going on holiday. Please note: this must be arranged through the Nursery Manager.
Correspondence:
Your child will be given his/her own day sheet which will be completed every session to let you know that they have done at nursery that day.
If you have authorised someone else to collect your child at any time, this must be confirmed by the parent/guardian prior to your child being collected. If it is an emergency the parent/guardian must telephone the nursery to confirm that someone other than themselves will be collecting the child. The password will be asked for on all occasions. If anyone fails to deliver the password upon collection, the child will not be handed over and the parent/guardian will be contacted.
You must contact us to inform us of any absence, for example sickness, holiday, etc. If we have not heard from you within two hours of your child's expected arrival time, we will contact you to ensure all is well.
Fees:
Little Angels is a full-time nursery open from 8am - 6 pm all year. Fees are payable throughout the year. Fees are payable one month in advance (due by the 30th) Failure in doing so will result in a charge of £30 added to the invoice and an extra £5 for every day until payment is received. Late pick up of a child will result in a charge of £15 for every 15 minutes. Fees can be paid directly into the bank account, can be cash, cheque or in the form Tax Free Childcare. We accept all nursery vouchers. If your child starts part way through a particular month we will ask for those months’ fees in advance.
Notice of Termination:
We require a minimum of 1 month’s notice in writing if you wish your child to leave the nursery. Fees will still need to be paid during the notice period even if your child does not attend.Little Angels will be able to terminate the contract without notice if fees have not been received or any misconduct has occurred.
Personal Properties:
When your child starts nursery, he/she will be given a nursery bag. We ask you to bring the following items clearly labelled with their name:
● Any comforter that your child cannot be without
● Lots of extra socks and underwear during potty training
● A full change of clothing x 3
● Shoes and coat
● Sun hat on sunny days
● Warm hat and gloves on cold days
● Wellington boots on rainy days
Sickness:
If your child is not well we ask you to keep them at home and inform the nursery that they will not be attending. If your child is not well at nursery, we will contact you and ask them to be collected. Little Angels believe that the best place for your child when they are unwell is in the comfort of their home surroundings.
Little Angels follows the Department of Health Guidance on exclusion periods. These include:
● Sickness and/or diarrhoea - 48 hours from last bout
● Chicken Pox - 5 days from the onset of the rash and when your child feels well enough to return
● Impetigo - until lesions are crusted or healed, or 48 hours after starting antibiotic treatment
Little Angels asks that if your child has conjunctivitis, they do not attend nursery until their eyes are healed.
We also ask that children remain at home for the first 48 hours when commencing a course of antibiotics.
Fees are payable in full when your child is absent or sick. If your child needs to be given prescribed medication during their nursery sessions, you will be asked to complete an administration of medication form. Please give any clearly labelled medication to a member of staff who will store it safely. We will not be administering any type of non-prescribed drug (including Calpol).
Sessions
Please note that the nursery operates a minimum two session policy. This is to ensure your child has consistency to settle in and enjoy their time at nursery.
Extreme Circumstances:
If the nursery has to close, or we take the decision that the nursery must close due to events or circumstances outside our control, we shall be under no obligation to provide alternative child care facilities or refunds. However if the closure exceeds two weeks in duration (excluding any days when the nursery would otherwise be closed i.e. week-end; Christmas; New Year) we will credit you with 50% value of the number of days/sessions you would have lost as a result the closure.